Privacy Policy

At GiggleStitch, we care deeply about your privacy and your trust. Whether you’re browsing our website, purchasing a sewing kit for your child, or chatting with us on WhatsApp — your personal information is in safe hands. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure. We want you to feel confident and comfortable every time you interact with us.

By using our website or services, you agree to the terms outlined below.

1. Information We Collect

When you visit our website or place an order, we may collect the following

Personal Information:
  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (Processed securely by a third-party payment provider)
Non-Personal Information:
  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on those pages
  • Referring website URL

2. How We Use Your Information

  • Processing and fulfilling your orders
  • Communicating with you regarding your order, including shipping updates and customer support
  • Sending promotional emails (if you’ve subscribed to Gigglestitch The Club or opted-in for marketing communications)
  • Improving the functionality of our website and understanding how users interact with it
  • Enhancing our customer service experience and addressing inquiries
  • Complying with legal obligations and resolving disputes

3. How we protect your information

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, to protect sensitive data during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing your information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: Trusted third-party service providers who assist us with processing payments, shipping, marketing, or other business operations.
  • Legal Requirements: To comply with legal processes, protect our rights or property, or investigate fraud.
  • Business Transfers: In case of a merger, acquisition, or sale of all or part of our assets.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to personal information we hold about you.
  • Correction: Update or correct inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal data, subject to certain legal exceptions.
  • Opt-out of Marketing Communications: Click the “unsubscribe” link in any marketing communication to opt out.

To exercise these rights, contact us at Gigglestittcheg@gmail.com