Shipping Policy
We deliver across Cairo, Giza, and all major cities in Egypt using trusted local courier services.
Shipping Fees:
- Cairo & Giza: 1–2 working days
- Alexandria & Delta: 2–3 working days
- Upper Egypt & Red Sea: 3–4 working days
Working days in Egypt are Sunday to Thursday. Fridays and public holidays are non-working days.
You’ll receive a tracking number once your order is dispatched. Delivery times may vary slightly during holidays or peak seasons.
Shipping Fees:
- Shipping fees are based on region, starting from EGP 65 and will be added upon checkout.
- Delivery fees are non-refundable.
Returns Policy
At GiggleStitch, we want you to love every kit you receive!
- We accept replacements or refunds only for kits that arrive damaged, incomplete, or incorrect.
- Please contact us within 3 days of delivery with your order number and clear photos of the issue.
- We do not accept returns for opened kits or if you change your mind after the order has shipped.
If your item is damaged during shipping:
- We’ll replace it free of charge if the damage is verified.
Missed deliveries & Returned packages
- If a delivery is delayed more than 7 days due to incorrect info or failure to receive, the package will be returned and reshipping charges will apply.
- If we’re unable to reach you within 30 days of a returned order, it may be considered forfeited.